Introduction

Grapeline ("we," "our," or "us") provides an AI-powered wine sommelier service via WhatsApp. This policy explains how we collect and protect your data.

Data We Collect

• Identifiers: Your WhatsApp phone number and your WhatsApp display name/username.

• User Content: A subset of your message content, specifically wine reviews, producer names, vintage details, and drinking context (e.g., "with friends at dinner").

• Images: Photos of wine labels or wine lists you upload for AI analysis.

How We Use Your Data

• To maintain your personal wine history and provide tailored recommendations.

• To verify access via our invite-only Whitelist.

• To improve our wine-matching algorithms using de-identified data.

Data Sharing & Third Parties

We use the following secure partners to provide our service:

• Meta (WhatsApp Business Platform) for communication.

• OpenAI (GPT-4o) for AI-powered wine analysis.

• Make.com & Google Sheets for automation and encrypted database storage.